Cancellation and Refund

Cancellation and Refund Policy

Cancellation and Refund Policy Details

Cancellation Policy:

We accept order cancellations within 24 hours of purchase. If you wish to cancel your order, please contact our customer support team at or call [ +91 78923 70399 ]. Orders that have already been shipped cannot be cancelled.

Refund Policy:

We offer a full refund if the item you received is defective or damaged. To initiate a refund, please contact our support team with your order number and photos of the damaged product. Refunds will be processed to your original payment method within 7-10 business days after approval.

Non-Refundable Items:

Certain items such as personalized or perishable products are not eligible for refund. Please review the product details carefully before placing your order.

Return Process:

To initiate a return, please contact us within 7 days of receiving your product. You will be responsible for return shipping costs unless the product is defective or we made an error in your order. Once we receive the returned item, we will process the refund or replacement.

Refund Processing Time:

Refunds are typically processed within 7-10 business days. You will receive an email notification once your refund has been issued. Depending on your payment method, it may take additional time for the refund to appear in your account.

For any questions regarding cancellations, returns, or refunds, please contact our customer support at [ +91 7892370399 ] or esskayfoodcrafts@gmail.com.

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